Luna Funeral Concierge
Support families the moment they need it most
A compassionate 24/7 website assistant for funeral directors.
When families visit your website at a difficult moment, Luna helps them understand what to do next, using your approved services, pricing guidance, contact details and callback process.
Private preview first. Nothing goes live until you approve it.
Visitor
My father has passed away at home. What should I do?
Luna
I’m so sorry. I can explain the general next steps and help request an urgent callback from the funeral director’s team if you need support now.
Built for funeral directors. Reassuring for families.
For Funeral Directors
Luna helps your website answer common questions, explain your services and collect respectful callback requests when your team is unavailable.
- Uses your approved website information
- Helps reduce repetitive enquiries
- Captures callback requests with consent
- Keeps your team in control
For Families
Luna gives visitors a calm place to start, helping them understand the next step before they are ready to call.
- Clear guidance at any time of day
- No pressure
- Human handoff when needed
- No final arrangements confirmed by Luna
How Luna works
From your website to a private preview in minutes.
Enter your website
Luna reads your public funeral home website information.
Review what Luna found
Services, pricing guidance, FAQs, locations and contact details are organised for you.
Test your private preview
Ask questions as a family would and check Luna’s replies before anything goes live.
Approve before going live
Nothing appears on your website until you are happy.
Designed with sensitive enquiries in mind
Private preview first
Funeral directors can test Luna before anything is installed on their website.
Human handoff
Luna knows when to guide visitors towards your team instead of trying to answer everything.
Privacy-conscious by design
Luna is designed not to store full visitor chat history by default. Callback summaries are saved only with consent.
Pricing
Simple plans for funeral directors
Free Preview
£0
Build and test Luna privately.
Luna Chat Monthly
£99/month
First month free. No setup fee.
See how Luna could support families on your website
Create a private preview using your own website information. Review Luna’s answers before anything goes live.